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Product and account support

Contact the RankUp team

Email support@rankupboard.com for product questions, account help, content reports, privacy requests, or accessibility feedback.

Help us understand the issue

Include your pseudonymous handle, platform, app version, the page or feature involved, and a concise description. Screenshots can help when they do not contain sensitive information.

Keep sensitive information out of email

Never send a password, authentication token, DoD ID, Social Security number, medical or personnel record, classified information, or controlled operational detail.

Privacy and deletion requests

Use the in-app deletion flow when you can. For account access or deletion help, email support from the address associated with your verified account so the team can safely confirm the request.

Prepare with purpose

Reach RankUp support

Send the minimum information needed to explain the request.